Commission Agreement
1. Nature of the Commission
The Client is commissioning a handcrafted DeLoach Guitar instrument. Each instrument is built individually and intentionally. DeLoach Guitars does not operate as a retail inventory shop. Every guitar is constructed specifically for the individual Client and crafted as testimony — shaped with patience, intention, and reverence for the craft.

2. Instrument Specifications (See Spec sheet)

3. Commission Price
Total Commission Price: $3,995 USD. The commission price is fixed and not subject to discounting.

4. Commission Payment
A DeLoach Guitar is commissioned intentionally and built individually. Acceptance into the build calendar is secured by full payment, which authorizes material acquisition and the commencement of fabrication. The full Commission Price of $3,995 USD is required prior to acceptance into the build
calendar. No build slot is reserved and no materials are ordered until payment has been received and cleared.

5. Build Timeline
Estimated Build Start: 5 days from signing
Estimated Completion: 10 Weeks from start date.

Completion dates are estimates and may adjust due to the handcrafted nature of the process. Timelines
are estimates and may adjust due to:
Material curing requirements
Environmental humidity conditions
Finish curing schedules
Supply chain timing
Quality and structural integrity take precedence over speed.
•Final specifications must be approved in writing prior to material acquisition.
Changes requested after fabrication begins may:
Extend timeline
Result in additional charges
Be declined at Builder’s discretion

6. Cancellation & Refund Policy

If the Client elects to cancel the commission:
• Prior to material acquisition and prior to the commencement of fabrication: A refund may be issued
less administrative time and consultation time.
• After materials have been acquired but before fabrication has begun: Any materials secured on behalf
of the Client, including specialty or non-returnable components, will be deducted from the total paid.
• After fabrication has begun: Any labor performed — including design consultation, wood preparation, fabrication, assembly, bracing, carving, finishing preparation, or custom part ordering — will be calculated at a reasonable shop rate and deducted from the total paid. Custom ordered components and non-returnable materials are non-refundable once ordered.
Refund determinations will reflect actual labor completed and material commitments at the time of cancellation. If the Builder must cancel the commission, all payments received will be refunded in full.

7. Natural Materials Disclaimer
The Client understands that wood is a natural material. Grain pattern, figure, coloration, mineral streaking, and other organic characteristics will vary from instrument to instrument and may differ from reference photographs or samples. Such variations are inherent to natural tonewoods and are not considered defects. These characteristics contribute to the individuality and character of the instrument.
Minor aesthetic variations are part of the commissioned artisan process and do not constitute grounds
for return or refund.

8. Warranty & Care
The instrument is warranted to the original owner to be free from structural defects in materials and
workmanship under normal use. Client agrees to maintain proper humidity (45–55%). Environmental
damage, neglect, or modification voids warranty. Builder offers a limited lifetime warranty which covers structural integrity and craftsmanship. This warranty does not cover:
Environmental damage (humidity/temperature neglect)
Impact damage
Unauthorized modifications
Normal wear

9. Signatures
Builder Signature:

Carl DeLoach

By accepting, Client affirms:
They understand the nature of custom craftsmanship
They accept natural material variation
They agree to the payment and cancellation terms
They authorize DeLoach Guitars to proceed under these terms

Limited Lifetime Warranty
DeLoach Guitar stands behind the structural integrity of every instrument for the lifetime of its original owner.

Definition of Limited Lifetime
• Applies to the original purchaser only
• Valid for the lifetime of the original owner
• Non-transferable
• Proof of purchase required

What Is Covered
• Structural defects in materials and workmanship
• Top, back, or side cracks due to construction failure (not environmental damage)
• Brace or bridge adhesive failure under normal string tension
• Neck joint separation due to build defect
• Truss rod malfunction under normal adjustment
• Binding or inlay lifting due to adhesive failure
• Fingerboard separation caused by workmanship defect

What Is Not Covered
• Normal wear and tear including fret wear
• Finish checking, dents, scratches, or cosmetic changes
• Damage from impact, accidents, or neglect
• Damage from improper humidity (outside 40–60% relative humidity)
• Unauthorized modifications or repairs
• Setup adjustments including action, saddle, or nut changes
• Natural wood movement or tonal variation

Humidity Requirement
This instrument must be maintained in a controlled environment between 40% and 60% relative
humidity. Damage resulting from improper humidity conditions is not covered under this warranty.

Warranty Service
• Repair or replacement of defective component at the sole discretion of DeLoach Guitars
• Customer responsible for shipping the instrument to DeLoach Guitars
• Warranty repair labor covered by DeLoach Guitars
• Written authorization required prior to any warranty repair